Liae Blog

This is based on my experience after purchasing a HP laptop.

As soon as I put it on my laptop, it got very hot. I mean I couldn’t bear it. I had to put a pillow or something below it.

So bought a cooling fan and thought things would be okay. <<<< Unwise move if your laptop is still under warranty. Why? Let’s use this product as it is and see if anything inside gets burnt!

After 7 months, my laptop gave up! I suspected nothing like virus or hard disk or anything at all. Because it was brand new and i had taken a good care of it. Yes, the system test BIOS/bla bla now, found both memory and Hard disk just fine.

Lucky that HP has a great customer service. I love it. and that’s why I am with HP since well, a long time.

A night just went by doing this and that as per instructions from a HP technician. He was very nice and humble. He told me to do just about everything that was on their website which I had read before. It goes like this;

1. unplug everything including battery and hold the power button for 20 seconds (i did that for a minute!)

2. on the back of your laptop, unscrew this and that, OMG, including the hard disk and memory and putting them back. Taking out the memory was tricky. I hope in future, HP writes does instructions on the back on how to take out things and also includes a small screw driver. That would come in handy when you are like me; disorganized person. I think I knocked about 20 stuffs everywhere to find a screw driver that would fit there. I once even tried my nails!

3. Then the usual stuff happens. the tech guy tells you to hold for a while (in minutes for me) I was terrified when he said, “please don’t hang up, if you do, your order won’t be processed.”  Don’t hang up… I am processing your order.

Since my laptop was within the warranty, I was happy there would be no cost for repair. They sent me a box, I put it in, I dropped it at FEDex, then it came home. It was really fast in fact, just 9 days.

I got my laptop back to what it was.

Now the heat gone. I can feel the fan. I looked at the paper inside and there were two marks on a repair sheet; CPU and Cooling Fan.

What’s the lesson here for me if I go out and buy another laptop ?

Feel the heat !

If it’s away tooooooooooo hot, I better get another or extend my warranty. period.

Hope this helps for folks who have purchased cooling fans to aid the heat coming out of their laptop. But believe me, you should avoid this during the warranty time (LOL), let it heat, it’s not your fault. HP surely not made a mistakes here, perhaps it put a robust laptop that needed some better cooling fans, or HP only knows.

Let’s wrap it up now!

If you’ve already purchased a laptop and you feel the heat and you can’t return it back to the store, do this:

a) Use your laptop to the max during warranty period. No don’t drop it, that’s not what I meant! I meant, run all sorts of programs etc. No virus etc please.  Play games like I do, FIFA 09, and etc. Buy some video editing software, make some films etc and burn. Use your Laptop to it’s full capacity. and use it very often.

d) Use cooling fan after the warranty period. Why would you want to help that Laptop you just bought ? After warranty? Sure. Cooler the laptop, longer the life it might get.

d) I am repeating this again; use your laptop to the MAX during the Warranty period. If anything goes bad, it’s probably not brand new Hard disk or anything like htat, but could be the board of CPU or a wire gone melted inside.

Hope this little info helps. Cooling fans are great but when you have to use everyday, it feels like you’ve got two laptops!! I would use them only after the warranty period.

bye for now.

– ruben
“Warranty is a time frame; for you to use your PC or Laptop to the MAX.”